> For the complete documentation index, see [llms.txt](https://docs.aloop.icustomer.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.aloop.icustomer.ai/how-it-works/overview.md).

# Intelligence: what the system knows

Intelligence is everything Audience Loop knows about your business — the context and memory the Harness reasons over every time it decides. The better your Intelligence, the better your decisions.

There are two parts you tune:

* **Context** — the current picture of your business: your [Audience](/how-it-works/overview/audience-context.md) (ICP, personas, pain areas), [Brand and Competition](/how-it-works/overview/brand-and-competition.md), plus your [Funnel and tags](/how-it-works/overview/funnel-and-tags.md), [Knowledge entries and sources](/how-it-works/overview/knowledge-and-sources.md).
* **Memory** — what the system has learned over time: audience behavior, conversion drivers, workflow and operational patterns, signal outcomes, and decision-trace learnings. See [Memory & learning settings](/how-it-works/overview/memory-and-learning.md).

Under the hood, the Harness also composes Skills, Tools, and Models. These come pre-packaged, so there's nothing to set up. Your pre-built Agents are managed in Settings.


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.aloop.icustomer.ai/how-it-works/overview.md?ask=<question>&goal=<endgoal>
```

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
