Agent catalog

The specialized agents iHarness coordinates, what each covers, and where you see their work.

iCustomer Platform is not one model in a chat box. Behind iHarness works a team of specialized agents, each an expert in one part of the loop. You never manage them, and you never talk to them directly: iHarness owns the conversation, routes the work, and the agents deliver. Their names appear as bylines on the work they produce, so you always know which specialist did what.

The team, mapped to the loop:

Agent	Specialty	What it covers
Sam	Market intelligence	Reads your market and surfaces what is moving.
Ivy	Identity and data	Resolves events to real people and accounts, and keeps your data clean.
Angela	Audience intelligence	Builds and enriches your audiences, and knows who they are.
Joel	Growth ops and decisioning	Turns goals into the next move for each audience.
Brandon	Paid media	Activates and tunes paid distribution.
Lina	Outreach	Runs outbound and moves pipeline.
Mira	Measurement	Measures what worked and feeds it back.

Where you meet them: a byline on a delivered artifact ("researched by Sam, market intelligence"), a name on a draft card, a credit in a decision trace. In conversation there is only one voice, iHarness.

The team is pre-built and comes with every plan; there is nothing to configure.