> For the complete documentation index, see [llms.txt](https://docs.aloop.icustomer.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.aloop.icustomer.ai/reference/what-is-decision-os/when-to-upgrade.md).

# When to upgrade

A few signs you've outgrown Audience Loop and should talk to us about Decision OS:

* You need decisioning to run in your own warehouse, with no data leaving it.
* You've passed the audience scale a standard plan covers and need custom AUM.
* You want cookieless identity, custom agents, or premium data partners.
* You need a full decision audit log, SSO, or custom terms for security and compliance.
* You want next best action computed for every customer and audience.

If that sounds like you, see [What is Decision OS?](/reference/what-is-decision-os.md) and talk to us.


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